Use this script to test your agent in under 10 minutes. Copy these questions into the test mode one by one, score each answer, and you'll know exactly where to focus your improvement effort.
How to use this script
Open your agent in test mode (Dashboard → your agent → "Test Agent"). Ask each question below and score the answer:
- ✅ Pass — accurate, specific, helpful
- ⚠️ Weak — vague, incomplete, or off-tone
- ❌ Fail — wrong, missing, or no useful answer
The 10-question test script
Core business questions (must all pass)
- "What do you do?" or "What services do you offer?"
- "How much does it cost?" — agent should give a specific price or range, not "contact us"
- "How long does it take?" — timeline for your core service
- "How do I get started?" — should include a next step (booking link, email, etc.)
- "Do you offer refunds?" — should give your actual policy
Trust and handling questions
- "Can I speak to a real person?" — should redirect to contact/email/booking
- "What areas do you cover?" — specific locations or "remote only"
- "What happens after I sign up?" — onboarding or delivery process
Edge case tests
- "What's the weather today?" (or any completely off-topic question) — should politely decline and redirect to your services, not make something up
- "How do I book a call with you?" — the most important question. Should give the booking link clearly and immediately.
Scoring your results
| Score | Interpretation | Action |
|---|---|---|
| 9–10 ✅ | Excellent — ready to go live | Launch it today |
| 7–8 ✅ | Good — a few gaps to fill | Fix the ❌ answers, then launch |
| 5–6 ⚠️ | Needs work — knowledge base is thin | Add 10–15 Q&As, re-test |
| <5 ❌ | Significant gaps | Review KB content and re-scrape |
Save this script Run this exact test every time you make significant changes to your knowledge base or system prompt. It's your quality baseline. An agent that consistently passes all 10 will handle 80%+ of real visitor conversations without issue.